These are some testimonials that have been sent in
by users. If you have a story to tell share below
Also feel free to view our customer installation page there are lots of successful
projects that have been shared.
Submit your story:
Full Name
Email
Website
Comments:
See what Others are saying about Gate Crafters on Merchant Circle Review Board
Just wanted to say how happy we are with our purchases from Gate Crafters!!! Dual 7 foot driveway gates and 2002 gate openers, and with a couple of Canadian beers:)
all were installed without any problems. Straight forward and very easy to install. Hardest part was installing the posts. They look great!!
Will send a picture when I can. Also, service is second to none. First driveway gates arrived on Vancouver Island damaged through shipping. Gates were returned without any issues.
I felt I was taking a big risk ordering online but now feel confident that Gate Crafters is a great company.
Thank you very much to Sinbad and team too!! Gord
Back to top
The new operator is installed and working great. The instructions were good.
The transmit range is more than 300 feet. It's much better equipment than the Zareba that it replaced. Good job.
Thanks, Alan Strasbaugh
Back to top
I just wanted you to know how much I appreciate the assistance and support I received
from Bill Anthony during my novice ordeal of setting up a new Apollo gate opener
with a GSM intercom. He was always courteous and helpful even when I might have
been a bit of a pest. We had some trouble with product reliability and function
and had to swap a couple of parts to get it working as advertised, but all is well
and performing to expectations. Having been a manager in industry for years, I know
first-hand how difficult it is to acquire and retain quality associates. I’ll be
sure to recommend others to your site and to Bill.
Myron Ramsdell
Back to top
Built by Gatecrafters pre 2005. 418Hz system works with our built in Lexus transmitters.
We run the gate until -20C. Without heaters on the motor/gearboxes the grease prevents
further operation. In Canada I could not get a quote in 3 months with up to 2 years
waiting time. Gatecrafters delivered the whole system in 30 days all the way from
Florida.
Ted Jager, Fort McMurray, Canada.
Back to top
Dealing with gate crafters for the last year has been great all of your sales staff
have been extremely knowledgeable and glad to assist with advise on the best products/procedures
for my application.(Dual 10' gates with uphill swing).
Also any small recent remote opener issues I've had are always dealt with very promptly
and professional. Without your customer service, my gate project would never have
been so successful.
Thank you again, Vito Tamarazzo
Back to top
I purchased the Estate Swing 16 Foot Long, Dual Driveway Gates to replace a set
of iron gates that took a lot of maintenance. I at first had doubts since the price
for these aluminum gates was less than the competitions. I received the gates today
and was extremely pleased to find that they exceeded my expectations! They are more
sturdy than my old iron gates and arrived in fortified packaging. Thank you Sinbad
and GateCrafters!
Gary, Ft Peirce FL
Back to top
I received my new GTO PRO 2000 opener Tuesday, installed it Wednesday PM. It was
a Snap as the old hardware from my old GTO Pro worked fine with the new actuator.
Michael Kelly
Back to top
I just wanted to say how satisfied I am with your company. I purchased a GTO gate
opener and installed it myself... Your product knowledge and support is unprecedented
for a company doing Internet sales. The GTO product has been very reliable. Your
company is always there, friendly and very helpful. Your prices are excellent and
you have great support.
Two mints in one! Great job!
Alan MD
Back to top
The gate was quite easy to install. We simply read the directions, gathered the
necessary supplies, installed the posts (let them set up for a day or so) and put
up the gate in less than an hour. I was impressed with how clear the directions
were.
Thanks,
Derrick
Derrick FL
Back to top
Very happy with the gate, especially for what the total cost was. It keeps our 3
small children safe and sound inside our property; they love to drive their Power
Wheels in the driveway.
Jon WA
Back to top
Hi Gang… the gate is installed and working perfectly… I referred Gatecrafters to
a friend of mine who is looking for a similar setup.
Regards
Jack
Jack WA
Back to top
Hey Matt,
The gate openers work great and the underground install is perfect for my tight
fitting camper. Thanks for the help.
Michael CA
Back to top
Just finished installing the opener today. Both the gate install and opener install
were straight forward. I did not run into any problems… I followed the instructions
that you guys provided and within only a couple of hours, my new gate was hung perfectly
straight. The opener install was also fairly simple as the instructions that came
with the GTO 2502 were very good and easy to follow. Even though I'm fairly experienced
in home improvement, it was my first gate and gate opener install and it was relatively
simple. I think that just about anybody can do it! Thanks for the great gate and
opener!!
Olivier Mader, Lakeland/Florida
Oliver FL
Back to top
…I am very impressed with the quality of the product, and how all the accessories
were fairly easy to hookup and worked as advertised. I did it all myself, with absolutely
no help with any portion of it… This type of project is for a serious DIY person,
but can be done by most anyone with the tools and some mechanical skill I think.
I'd definitely recommend Gatecrafters/WebDirect Brands Inc.
Rich
FL
Rich FL
Back to top
Thanks for an excellent online purchase process. The gate & operator are installed
and working well.
Steven CA
Back to top
I bought a Zareba G750 15 months ago. The installation was no problem. The reliability
of the product is horrible. It has only been 15 months and I now have to replace
the circuit board. I would not recommend Zareba.
Christi, MS
Back to top
My name is Troy Bellah. I bought my gate, operator and intercom thru your company.
I am very satisfied with your product and your tech support. Before I started this
gate project I let it out for bid to contractors that specialized in entry gates
systems. The prices they quoted me were as high as $20,000.00!! With the gate, operators,
intercom system, wiring and all the masonry I completed this project 100% myself
for under $7,500. Thanks for all your support.
Troy
Troy MO
Back to top
Wow, what service! What planet do you come from? :-) Thank you.
Amo
Amo
Back to top
Thanks for your help with the limit switch. I also want to commend you on the shopping
cart design. The way your shipping choices are organized for the customer makes
for an informed decision. I have ordered online for as long as the internet has
been here and this is the best I have used. Keep up the good work.
Dana.
Dana GA
Back to top
Thanks again for your all your help! I don't think I've had any online business
respond so quickly! I really appreciate it.
Jaclyn
Back to top
Hi,
Just a note to say how pleased I am with the new MM 500 Gate Opener. Received it
yesterday, the 18th. in good condition. Thanks for your excellent service.
Best Regards!
Neil
Neil
Back to top
I installed my whole system in about 4 hrs. yesterday. SO SIMPLE!!!!! It works great
! Don't know why I waited so long to get this!! You guys are great !!!! Thanks again,
Phil
Phil
Back to top
The package arrived late this afternoon as promised and is installed! the installation
was easy as was the programming and it works beautifully. Thank you for the extra
remotes and especially for your communication. I will recommend Gatecrafters highly.
Phil
Phil
Back to top
Hi Joel,
I wanted to take this time to thank you and your company for a great product. I
Finished installing it last weekend and it works great. My wife and I have lived
on our 5 acres for 10 years now and had to get in and out of our cars to open the
gate each time. Its great not to have to do that any more. Again thanks for a great
product, I will curtainly tell others about it and your company.
Thank You,
Michael K
Back to top
Hi Matt my name is Irfaan Ally from queens, New York . I bought the estate slider
E-SL 1800 a couple of weeks ago from you. I would like to thank you very very much
for all the information you have given me on this item over the phone. It works
great I never taught it was so simple to install. Also Justin and Joel was very
helpful when you was busy with other customer. You, your associates and Gate Crafters
will go a far way in business. I will always recommend your company it is the best.
Keep up the good work guys.
God Bless
Irfaan Ally
Back to top
September 11, 2007 Dear Ladies and Gentlemen, Like most people, I have to deal with
a wide variety of service providers and suppliers in my day to day life. I am currently
fixing up an older home, so I have the opportunity to work with quite a few more
than the average number of these folks.
I tend not to waste my time writing letters about substandard service. It only serves
to disappoint me further and rarely, if ever, results in anything I would call closure.
I do, however, love to write letters when I am very satisfied with the outcome of
my relationship with a business. That's why I am writing today.
I know almost nothing about gates and even less about automatic gate openers. Your
website gave the opportunity to review the entire specs and installation materials
upfront and to make sure it was exactly what I needed. Any additional questions
I had were quickly answered by a brief phone call to Matt at your offices. This
is a man you should strive to hold onto. He was able to discuss some technical questions
with me without me feeling overwhelmed or silly for asking. Thank you, Matt.
So, high marks to you guys for providing a good product (installed and works great!)
and giving very prompt and courteous service. I only wish all my dealings with other
businesses were as positive.
Best of luck,
Craig G
Back to top
Hi Kelly,
I appreciate the way you have handled this transaction. You are doing a wonderful
job, and I hope that everyone you deal with tells you that.
Thank you again,
Conrad
Back to top
"My wife and I installed an Apollo 1550 about two weeks ago. This is the best opener
it works like the king of all opener. Thanks for you help."
Kendall & Debbie New
Orleans, LA.
Back to top
"The staff at Gatecrafters is great! We installed our gate and had a problem with
the limit switch. I called them and they sent me a new arm without any questions.
Service is super. Gate is running great. I would give them AAAAAAA all the way.
The gate opener is the Estate 1602 dual opener."
Thanks Ivan
Ivan
Back to top
"At the end of last year we purchased your Estate Swing ES 1602 Dual Gate Opener.
My father built the gate for us which is 7ft. tall and about 10ft. wide each side
and solid wood. We installed the electronics on our own and after some fine-tuning
everything is working perfect. We had a few issues because of the weight of the
gate but everything is working beautifully now and seems to be exactly what we needed.
Thanks again."
Kevin and Karen Stapleton
Very happy in Texas
Back to top
"You guys seem to have a good thing going there ... especially with service. Thanks
for all of your help."
Robert, CA
Back to top
"When I first suggested gate openers to my wife she was skeptical but now we love
them. I enjoyed installing them the dual Estate openers and they have been trouble
free."
Arnold, OH
Back to top
"I am a contractor out in California & just put in my first system at my ranch.
Gate Crafters provided all the equipment and support. Everything worked perfectly
and great phone support. I will be buying more systems soon."
Bill Koch, CA
Back to top
"Being in the servicing business myself, I know that it is nice/rare to hear feedback
from customers when things go well. I ordered the Estate Swing back in November
and have found it to be fairly easy to install and operate. The hardest part was
lining the system up on my type of gate having dual openers. Once installed, the
system is very easy to program and utilize. I would like commend your staff for
being extremely responsive to all my questions and needs. Specifically, Matt who
was vital in solving my problem when the gate was losing memory when closing. Every
time I have had a question or problem everyone who has answered the phones has been
very friendly, helpful, and professional. Thank you and your staff again for a job
well done. I have and will continue to recommend your team."
Matthew, CA
Back to top
"We already had the Mule solar opener, but the gate we purchased for our ranch entrance
is beautiful. We could not be happier with the craftmanship and service you provide."
Valerie
Back to top
"The staff at GateCrafters is great! We installed our gate and opener on a sunday
afternoon(my wife and I)and had to call for some advice.We called and within a half
hour had all our questions answered.They aren't kidding when they say 24/7/365 support.Will
not hesitate to refer or do business again. Thanks!"
Gerard, NY
Back to top
"I had my gate and fence professionally installed about a year ago and in January
of this year I bought a Mighty Mule® and installed it myself. I also have a wireless
keypad mounted on the outside for visitors to use and have hard-wired a push button
into an ornamental lamppost on the inside of my property so I can open the gate
while in the garden.
The entire system works like a charm and has been extremely reliable. Installation
was easy and I would recommend the opener to anyone."
Richard, WA
Back to top
"I installed these dual Pro 1002 several months ago. The box was recently hit by
lightening and I had to replace the board and transformer. Thanks to GateCrafters
for the excellent customer service and tech support. My gate again running smoothly."
Chris, AL
Back to top
"The GTO®gate opener has made life so much easier for us and our employees."
Lewis, P.B.C. Services, Inc
Back to top
"Very pleased with the 10watt solar panel and the automatic opener I bought from
you. We go thru our gate as many as 25 times in a day. Works like a champ! I will
be buying another setup from you in a few months."
Craig, Liberty Hill, TX
Back to top
"To keep the pets and grandchildren safe in our fenced in back yard, we installed
a ten foot gate for access to the new garage. We made the gate, installed the opener
and ran the wiring according to the instructions with no problems whatsoever. The
main opener in the kitchen, and the two key chain openers provide easy access and
egress at all times, but appreciated mostly during inclement weather. Thanks for
a quality product."
Mr. and Mrs. Rowe, Des Moines, IA
Back to top
"The gate is awesome and has been installed for about 7 months now. I have also
enjoyed the service and information from gate crafters."
Jason, Hampton, GA
Back to top
"The linear intercom system I purchased from your comp. Is great! It's a lot better
than doorking and setex crown jewel products."
John
Back to top
"Dear Gatecrafters,
You folks are great. Joyce helped us in ordering just what we needed: The gate and
opener are super. We had a little problem with the Federal Express Freight damaging
the gate, but Tony was there to help us resolve the situation.
We could not be happier with our gate, and can only praise the Gatecrafter staff."
George
Back to top
"I want to thank you for delivering a quality product and exceptional support. We
needed it only once. I have recommended you to a couple of friends and will continue
to do so."
Mike, Winchester, KY
Back to top
"Dear Gatecrafters,
I wanted to let you know that I just received my GTO/PRO® 1000 gate opener. I was
able to easily install it and it works awesome.
I am very satisfied with the unit and was impressed with the quality and workmanship
of the components. I was pleased with how easy it was to install. Thanks for selling
such a good product.
Thanks again!"
Jeremy
Back to top
"The single gate opener really works great! Easy to install and tech support is
only a phone call away. We have a new sense of security now!"
Tom
Back to top